Join Our Team in a Beautiful Resort Town – Help International Patients Feel at Ease!
Our clinic is located in a popular international resort area, and we welcome patients from all over the world. We understand that visiting a clinic during a vacation is never ideal — that’s why we’re looking for kind, supportive team members to help make the experience as smooth and stress-free as possible for our foreign patients.
Position: Reception / Patient Assistant
Employment Period: From December to March (applicants must be available and committed for the entire period)
Working Hours: 35–40 hours per week
Workload: Up to 8 hours per day / 2 days off per week
Location: Niseko, Japan
Main Responsibilities:
We are recruiting for positions at both Niseko International Clinic and Niseko Wellness Center.
The role involves assisting international patients during their clinic visits, which includes providing support in English (or other languages), including the following:
- Registering patients and assisting with triage, including verifying personal information, preparing necessary forms, and collecting initial medical information
- Handling phone calls and emails, including inquiries from patients and coordination with other clinics or insurance companies
- Preparing necessary documents and processing payments after medical consultations, including receipts, medical forms, and insurance-related paperwork
- Assisting patients as needed, such as providing guidance, answering questions, arranging taxis, or giving directions for public transportation
Requirements:
- Strong interpersonal and communication skills
- Team player with the ability to also work independently
- English fluency is essential (additional languages are a plus)
- Experience in nursing, physiotherapy or caregiving (including holding an overseas nursing/physiotherapy license) is highly valued
- Must be available and committed to work throughout December to March
- Customer service experience in hospitality or tourism is a plus
- Eligible for the Working Holiday Visa in Japan required
Compensation:
- Hourly wage: ¥1,200 to ¥2,000 (based on experience and skill)
- Housing assistance available (rent required)
We are a busy and supportive clinic team serving international visitors during the winter season. If you’re passionate about helping people and want to be part of a meaningful and unique experience, we’d love to hear from you!
About Niseko International Clinic (NIC)
Niseko International Clinic is a year-round medical clinic located in the heart of Niseko, one of Japan’s most popular international ski resorts. We provide comprehensive medical services for both local residents and international visitors, with a strong focus on emergency care, sports injuries, and general outpatient treatment.
Our multilingual team of doctors, nurses, and support staff is experienced in caring for patients from around the world. We regularly handle acute ski and snowboard injuries, respiratory illnesses, infections, and other seasonal health concerns common among travelers.
NIC is equipped with X-ray, laboratory testing, and minor procedure capabilities. We also collaborate with local hospitals and specialists when more advanced care is needed.
Our mission is to deliver fast, professional, and compassionate care to every patient — ensuring that medical issues do not get in the way of enjoying life in the mountains.
About Niseko Wellness Center (NWC)
Niseko Wellness Center is located in the heart of Japan’s premier mountain resort. Situated just across the road from Niseko International Clinic (NIC), we work in close coordination with NIC to provide seamless, integrated care for our patients.
We serve both local residents and international visitors, with a focus on physiotherapy and IV therapy.
Our physiotherapy services support injury recovery, musculoskeletal conditions, and performance maintenance for active individuals — especially those enjoying Niseko’s outdoor sports. We offer personalized treatment plans by certified therapists to help patients restore movement, reduce pain, and prevent future injuries.
Our IV therapy program includes vitamin infusions and hydration support, designed to help guests recover from fatigue, enhance immunity, and maintain optimal wellness during their stay.
At Niseko Wellness Center, we are committed to providing effective, compassionate care in a multilingual and welcoming environment. Whether you’re recovering from an injury or simply looking to support your body and mind, we are here to help you feel your best in Niseko.